Frequently Asked Questions

Do you take insurance?

I accept Empire Blue Cross-Blue Shield, Fidelis Care, Cigna, and CDPHP.


What if you don't take my insurance or I don't want to use insurance?

Many of my clients choose the private pay option. My fee is $90 per session. I can provide any documentation you may need for Flexible Spending/Health Savings Account reimbursement or out-of-network reimbursement.


What are your credentials?

I hold a mental health counseling license from the New York State Department of Education, a Master of Science from SUNY New Paltz, and a Bachelor of Science from Marist College.


What is a licensed mental health counselor?

Mental health counseling is a particular psychotherapeutic discipline. Like other mental health professionals, MHCs can identify and treat mental illnesses. However, we tend to focus more on wellness than illness. Simply put, we are experts in helping people use their strengths to overcome life’s challenges, and in talking people through problems. You do not need to have a mental illness to seek counseling, nor does seeking counseling mean you have a mental illness. You can find more information about mental health counseling here.


How often will I have to come to therapy?

I believe therapy works best when it happens once per week. This is especially important in the early stages of therapy, when you and I are getting to know one another and when you will likely need the most support. If you prefer, every other week is also an option. I typically do not see clients who are unable to commit to at least one session every two weeks.


Do you see children?

I don't usually see anyone younger than 14. My clients are mostly adults and teens, and I prefer to refer folks seeking therapy for children to providers who specialize in treating that population.


How long will it take for me to get better?

There are no quick fixes in therapy and everyone is different. With that said, most folks in counseling with me see an improvement within months, not years. It’s important to remember that you are the one who gets to decide the duration of your counseling. Some people decide they want to stay in therapy indefinitely as a tool for self-care. Other folks want to get help with a particular problem and finish counseling in a few months. It is always your choice. I use the level of your satisfaction with our work together to determine my success rate rather than the length of time you spend in therapy.


Will anyone find out that I’m coming to see you?

In general, not unless you tell them. Everything you say in therapy, even the fact that you are a client in the first place, is strictly confidential. Some possible exceptions to this would be if you tell me that you are going to harm yourself or someone else, or if you inform me of ongoing child abuse or elder abuse. These are all situations in which I am required by law to make a report to the relevant authorities. I also have a policy of reporting ongoing animal abuse. In addition, a court of law can compel me to share your treatment information with them by means of a subpoena. Barring these circumstances, no one will ever be privy to what we talk about in counseling unless you give me your written permission to share something with them.


Is there parking at your office?

Yes, there is a lot in front of the building for your use. In the very rare instance that the lot is full, there is typically plenty of street parking on Raymond Avenue.


How do you pronounce your name?

Thanks for asking! My name is pronounced "mo-NEEK DAW-fin," but don't worry if it takes you awhile to get it right.



Copyright 2018 by Monique A. Dauphin, LMHC.